EC
Ernest C

1 reviews | Active since May 2015

15 Sept 2025, 19:33

Hi there, I app**** for a loan on September 11, 2025, and it's now September 15, 2025

Hi there, I app**** for a loan on September 11, 2025, and it's now September 15, 2025. I've completed the DebiCheck on my banking platform as requested, but I haven't received any feedback yet. Could you please provide an update on my application status? My ID is: *** I'm concerned about the lack of communication, which isn't the level of service I expect. Would it be possible to escalate my query to ensure a timely resolution

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Replies (1)
African Bank
African Bank's reply16 Sept 2025, 10:09
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team