MA
Mitch A
1 reviews | Active since Feb 2017
10 Apr 2024, 10:10
Hectic Service
Tried getting hold of their IT and Customer complaints department for almost a month now without any Luck. I called in a few times and in many instance the agents told me to call back in an hours time....and Ya the issue is still on the account . Absolutely ridiculous
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Replies (2)
African Bank's replyOfficial
10 Apr 2024, 10:54Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's reply10 Apr 2024, 10:54
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's replyOfficial
10 Apr 2024, 12:35We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply10 Apr 2024, 12:35
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
Your African Bank Support Specialist team