Have an emergency? African Bank will take days to help you but will promise efficient service delivery.

I app**** for a personal loan on 04/09/2017 telephonically, whilst on the call I could hear the consultant trll her colleague to warm her food as she was on her way, she did not complete my approved application and advised me to go to a branch. On 06/09/2017 I went to the nearest branch and after a tedious process due to slow systems, I have successfully app**** and agreed and signed all necessary documents. I was assured the payout would be on the same day or the very next day. It's two days later and MULTIPLE phonecalls, no one is able to give me clear feedback as to the reason for the delay. I have an emergency to tend to and African Bank has pushed my circumstances further into distress. I had another option at another bank but heard only great reviews of the speedy payouts at African Bank but after my experience I cannot recommend their services to anyone. Severely Disappointed.