Harrasssed by African bank

Good afternoon

Yestersday i recieved a call regarding my account i explained to the lady hu called me that i can only afford to pay R250 monthly And boom today i receive another call from this number *** telling me i havent been paying African bank im surprised cause the lady i spoke to yestersday even confirmed my payment And im using a easy pay number to pay my account if even told me that they will sending people to home or work place is that the correct manner or is that the way you guys sit And deal with customers i felt that i was threatened And harrased by the so called you called me today i was even afriaid to give all my details hence she was using CELL phone number to call me she doesnt even know that im now using easy pay number to pay my account i feel you now in my personal space And i dont appriciate it and you are now against my consumer right can someone please call me to explain why is happening dont u guys check before harrasing customers. You are now not proctecting my personal inform act by sending people to my house or work place.

Kind regards Nonhlanhla Ngubane