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Queen D

1 reviews | Active since Jul 2011

14 May 2018, 09:16

Harrassment & annoyance .....

African bank can you please ****en remove my number off your system as I have no business with you & do your job proper when issuing out loan to people ! Stop calling my number looking for people that never helped purchasing my phone on my phone/number & been telling your rude undertrained consultants to update your stupid system and stop calling but every morning they HARRASSING me...........

0
Replies (4)
African Bank
African Bank's reply14 May 2018, 13:52
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank
African Bank's reply15 May 2018, 13:07
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

***

QD
Queen D's update16 May 2018, 09:47
Reviewer Update
African bank , my request was for you to loose my details completely as I want no ****en thing to do with you ! And I thought I made myself clear to you and your complaints specialist when she contacted me ,yet it looks like they updated systems linking my details to my number they had linked to another person that resulted in me being harassed by your rude agents . So now I am getting calls trying to sell me your products ,take this is my last kind gesture & remove everything relating to me off your system or I'll be suing your ****s for harassment as per CPA...….
QD
Queen D's update16 May 2018, 09:49
Reviewer Update
The below has not helped me in anyway , number removed yet I still get calls ……! Ya'll better get your act together as m now irate Dear Ms Dlamini, Thank you for referring your concerns to Hello Peter. We have attempted to contact you telephonically . This is to confirm that your number has been removed from our database. Apologies for the inconvenience we may have caused. Best Regards, Zelda Moloana Complaints Specialist African Bank.