SK
Siyethemba K

1 reviews | Active since Oct 2012

22 Feb 2017, 09:42

Harrassment

<p>I've been getting phone calls everyday, twice a day for over 3 months from African Bank persitantly. They call everyday around 7:30am and after 5:30pm. If I don't answer my cellphone in the morning, they call my work number and bug the lady at reception.</p> <p> </p> <p>I have asked the callers many many times to refrain from contacting me by they persist. This has been happening EVERY SINGLE DAY for over 3 months, it is tantamount to harrasment. I've tried to block some of their numbers, but they continue to harrass me using different number.</p> <p> </p> <p>If this doesn't stop today, I am taking further action, starting with reporting African Bank to the Banking Ombuds. I am at my wits end with the never ending, harrassing phone calls. I have've no peace for months.</p>

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Replies (2)
African Bank
African Bank's reply22 Feb 2017, 16:26
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply25 Feb 2017, 08:00
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on ***.


Kind Regards

Nhlanhla Buthelezi
Contact Centre Support Team
***