JJ
Johannes J

1 reviews | Active since Aug 2013

26 Jul 2024, 09:37

Harrassing phone calls EVERY DAY!!!

I have 4 long time loans at African Bank. Since 2011... Now since that time I have not been able to pay due to life happening etc. However, I have been paying them what I can afford every month as per agreement. They keep on harrassing me EVERY DAY! I have blocked all their known numbers, but I can see when they call me.... Is there not someone we can report these guys to? I need urgent help.

0
Replies (3)
African Bank
African Bank's reply26 Jul 2024, 10:07
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
JJ
Johannes J's update26 Jul 2024, 10:27
Reviewer Update
I said in my review I blocked all of your numbers and I will not be able to unblock them because thén you will start with your harrassment all over again. You can email me your correspondence. My email adress is ***
African Bank
African Bank's reply26 Jul 2024, 10:52
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self-service on www.africanbank.co.za
Your African Bank Support Specialist team