Harrassed For payment of a settled Account

<p>I settled a credit card i had with them via an assigned collections company on the 20th Aug '16 . Proof of payment</p> <p>was sent to African Bank numerous times and to this day no one has acknowledged receipt of the numerous emails sent. </p> <p>I am getting numerous calls daily from the collections demanding payment for an account already settled! when i query i get told that Groenewald Lubbe Att. has not advanced the payment.</p> <p>Groenewald Lubbe tells me they have closed the account on their side and refer me back to the bank.</p> <p> </p> <p>Frankly i am tired with being sent to pillar to post when i have paid my dues!</p> <p> </p> <p>****ed as hell!!! why create generic emails if they are not being attended to??</p> <p>Payment has still not been allocated to African Bank by Groenewald Lube</p>