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zanele H

1 reviews | Active since Feb 2015

17 Feb 2015, 14:54

harrasment from call centre agents

i have been harassed on numerous occasions by African bank call center agents collections department , i have just recently went under debt review , and i have explained on numerous occasions, and my debt review agent has supp**** them with full documents that confirms , this , buy i am still getting threatening calls and sms from the bank. i am worried that they will be debiting my account as well, because clearly , they don't listen and don't give up on calling and harassing me even at night .

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Replies (1)
African Bank
African Bank's reply17 Feb 2015, 15:45
Official
Hello MAMA KAMOGELO,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
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