HARRASMENT

ARROGANT COLLECTION CONSULTANT, has been harassing my husband almost 6 to 7 times a day, according to the NCR this constitutes harrassment. My husband has been unemployed for more than 8 months COVID happened to everyone. Or is it because his surname is Malan so it gives you a right to tell an individual him not working is not your problem he must find a way. Why dont you find a way when you have collected your entire book or else you would not have a job. These consultants are rude and arrogant, these calls can be retrieved and listened to. When people say they are unemployed do the necessary update your system and until they are employed again they will resume payment, check your payment history payment was made on time. This will be reported to NCR as it clearly states that harrassment of a consumer is unacceptable. African bank should send their consultants for NCR training so they know the do's and dont's of a collection process. Absolutely disgusting.