EM
Evangelina M

1 reviews | Active since Apr 2010

09 Oct 2015, 12:46

harrasment

i was in hospital and my phone had a speaker problem but african bank called me a record 30 times a day!!! is this normal?? then i got a call from my mother that they called her a record 9 times in a day!!!! and my mother was not even aware that i am in hospital....if i count their calls from monday 4/10/15 to friday 9/10/15 they are probably more than 100...i had my tablet with me and they have my email address which they can use to contact me but they resort to stalking. please african bank have some style...this is so unstylish to call the same number 20 times a day even if you can see they is a problem with the cellphone you are trying to call

0
Replies (1)
African Bank
African Bank's reply09 Oct 2015, 15:03
Official
Hello Eveh123,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***