ND
Natasha D

1 reviews | Active since Nov 2025

21 Jan 2026, 11:43

Harassment on another level!!!!

After making a payment arrangement, that I have been paying faithfully EVERY MONTH, this bank keeps on phoning me atleast 15 TIMES a day, even weekends!!! When I answer, it is a machine and I am being told to hold!!!! This is now TOO MUCH flippen hell!!! STOP PHONING ME!!!!!!!!!!

0
Replies (3)
African Bank
African Bank's reply21 Jan 2026, 12:53
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
ND
Natasha D's update21 Jan 2026, 13:08
Reviewer Update
No thank you
African Bank
African Bank's reply21 Jan 2026, 13:19
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***