LS
Lerato S

1 reviews | Active since Nov 2015

03 Dec 2015, 10:07

Harassment from Call Centre/ NOn stop phone calls

It happened again African Bank last month after I made a complaint about them , they promised to stop the phone calls until I was in arrears but a week after they promised me that , there was phone call after phone.<br> <br> Their rude call Centre Supervisor Named Tshepo Selokela talks to me like , he knows me from the streets , the so called recorded conversation is none , how can he talks to me like that he knows his been recorded really. Firstly they want to instill fear in people , According to my knowledge I'm not in any arrears, so they promised until I'm arrears they won't call me , I recorded our conversation with them , when that promised was made , my account will be due next month

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Replies (1)
African Bank
African Bank's reply04 Dec 2015, 12:51
Official
Hello Realloreta,


Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards
Sylvester Fraser
Contact Centre Support Team
***