1 reviews | Active since Dec 2014
HARASSMENT FOR PAYMENT.
Please advise me why Im being harassed by your collections dept for payment that is being received every month. Every month from the 20th my cellphone rings constantly from 7am till 8pm just to hear the same thing am I going to make payment. Sometimes the agents even give me attitude whilst speaking to me. What gives you the impression Im not going to make the payment. I would understand if you were not receiving any payment but you are. To make matters worse the following agent Sithembile Ndlovu had the audacity to call my employer and speaked to another co-worker, asking for contact details you have already, saying to my co-worker my phone is off and I dont want to answer. Were is my right to privacy? The reason why I dont want to answer my phone is as result of the constant calling for the same thing from the same dept for payment your Company is receiving. I dont appreciate what your agents are doing and I would like this harassment to stop. Im still a consumer with rights. What happened to customer service and ethics?
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact center on ***.
Kind Regards
Ruth Mmotlana
Contact Center Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact center on ***.
Kind Regards
Ruth Mmotlana
Contact Center Support Team
***
