Harassment Calls Over a Disputed 2016 Debt – Enough Is Enough!

I’m extremely disappointed and frustrated with the way African Bank has been handling a matter they claim dates back to 2016. I have received close to 9 calls today alone, and this follows an entire week of constant, repeated calls, all about the same alleged debt.

Let me be very clear: I do not acknowledge this debt. At the time, African Bank was debiting my account as per the agreement. Even now, the account is still active and being debited every single month, including this past month. If there was truly an outstanding amount, why has the bank continued debiting my account for almost a decade without raising this issue?

I have answered some of the calls and missed others, but whenever I do engage, I explain myself — yet I keep getting harassed with the same calls, over and over again. It’s emotionally draining and feels like I’m being bul**** into accepting responsibility for something that is clearly not my fault.

What frustrates me most is that every month, without fail, African Bank has been debiting my account. That alone proves there was no issue on my side. So why is your negligence now becoming my problem? You had a debit mandate in place and full control over the account. If there was ever an issue, it should have been flagged and resolved years ago, not suddenly through harassing calls in 2025.

This is not only unprofessional — it’s harassment. I’m tired of repeating myself. Stop calling me and fix the issue on your side.

If this continues, I will have no choice but to escalate the matter to the National Credit Regulator, the Credit Ombud, and any other relevant authorities. I will not be intimidated into accepting liability for a debt I do not recognise.