LM
Lerato M

1 reviews | Active since Sept 2013

06 Mar 2018, 18:58

Harassment calling

Good day,

I need assistance. I'm constantly being called by African Bank by different numbers asking for Mr Charles and I've repeatedly told them this is the wrong number. I'm incredibly frustrated because I get called by a different number asking for the same person EVERYDAY. This is harassment and I want them to stop otherwise I will take action to the Ombudsmen. I don't have any accounts with the bank please leave me alone and do proper research to find that client that's dodging them and wrote down the wrong number. I don't know this person

0
Replies (7)
African Bank
African Bank's reply07 Mar 2018, 09:32
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

Best regards,

African Bank
African Bank's reply07 Mar 2018, 09:32
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

Best regards,

African Bank
African Bank's reply07 Mar 2018, 09:32
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

Best regards,

African Bank
African Bank's reply07 Mar 2018, 09:32
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

Best regards,

African Bank
African Bank's reply07 Mar 2018, 09:32
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

Best regards,

African Bank
African Bank's reply07 Mar 2018, 11:51
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

***

Best regards,

LM
Lerato M's update16 Apr 2018, 14:10
Reviewer Update
Good day, I am still being called by African Bank ********** , I thought this was resolved but clearly not. I have had my number for over 5 years now and it has never belonged to anyone else. PLEASE stop calling me. I am not the client you are looking for.