EB
Erna B

1 reviews | Active since Mar 2014

29 Jan 2018, 20:09

Harassment by tracers at workplace.

I do not know what African Bank does not understand. During 2017 3 tracers harass me at my work place and that after I told African Bank please do not phone me on my work telephone number neither send out tracer. I am making monthly payments and as soon as I can I will pay more. But this they do not understand. I am facing a disciplinary hearing at my workplace, because it is not very corporate like if tracers attend your work place and there are other customers, especially if you are also working for a legal company. I have had it. If I loose my job, then I cannot pay them. Is this what they want. I have had it now.

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Replies (1)
African Bank
African Bank's reply02 Feb 2018, 16:09
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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