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Unhappy1@GP M
1 reviews | Active since Sept 2018
19 Mar 2019, 08:49
Harassment by Thandeka
Dear African Bank
I am still awaiting a response regarding a complaint I submitted in December. This morning I was harassed by Thandeka from your collections department. I have tried to go through to your complaints department this morning your call centre agents keep rerouting my call but to no success. Please can I have my queries resolves it’s been long overdue
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Replies (2)
African Bank's replyOfficial
19 Mar 2019, 12:55 We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team ***
Your African Bank Support team ***
African Bank's reply19 Mar 2019, 12:55
Official
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team ***
Your African Bank Support team ***
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Unhappy1@GP M's updateReviewer Update
23 Mar 2019, 14:29Your complaints department has phoned and said I would receive feedback by no later than end of business day on the 19th March. I am still waiting and there is more threatening sms’ that a tracer will be sent to my workplace! Wow!
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Unhappy1@GP M's update23 Mar 2019, 14:29
Reviewer Update
Your complaints department has phoned and said I would receive feedback by no later than end of business day on the 19th March. I am still waiting and there is more threatening sms’ that a tracer will be sent to my workplace! Wow!