Harassment and broken goods

I bought furniture at Furniture City in Oct 2014, it is now 11 June 2015, and the broken goods that was delivered is still not resolved and African bank only want payments, i saw a lawyer and got my rights, i am exercising my right to with hold payment until this query is resolved, but NO ONE cares to resolve this matter, every one just passed the buck. I will fight this till the end, and ALSO, where is the proof that furniture city HAD TO GIVE that shows the furniture was delivered and correct, where is the POD that i signed stating it is not correct!!!! Furniture city committed *****, then it is not my PROBLEM to get it FIXED!!!