Harassment and Bad attitude

i received a call to day from a gentlemen by the name of Lebohang , in the begining of the call he was a well mannered person, all became sour when i asked him question regarding the information he was providing me . he insisted that i keep quite and listen to him till he finish proving me with the information regarding the acc.. our conversation when as far as him suggesting that i should speak to a female person , this came across as an insult to my gender as it came across he was implying that he is more superior as a man and my IQ level is low so i will relate well with a female persn.i request for spk to the team leader by the name of Tshepo Tlou who gave me the worse insults and attitude and he even told me 5 times that im a rude customer and i deserve to be ill treated and he also con-domed his staff's rudeness , he was very corking when he said that i was a rude customer .i requested to speak to his manager and he advised that he wont call her for me<br> <br> im aware that i owes African bank . I request for a detailed statement and still didnt received it