BW
Belinda W

1 reviews | Active since Jul 2018

18 Jul 2019, 11:14

HARASSMENT

Worst call centre ever! Rude people, don't listen to what you are saying, always talking over you. I get phone calls at 8 'o clock at night or 7 'o clock in the morning! They have a different story everytime they phone. I seriously think that I am paying off someone else's account. They keep putting a debit order on my account which I have not authorised, I would like to know how they get my banking details because I have changed banks. So I have stopped paying. I am unemployed and I get a little bit of money from my husband.

0
Replies (1)
African Bank
African Bank's reply18 Jul 2019, 16:00
Official
Good day

 We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible. 

Your African Bank Support team *** 

Best regards,