SJ
Sinead J

1 reviews | Active since Oct 2015

22 Aug 2016, 11:09

HARASSMENT

<p>To whom it may concern, </p> <p> </p> <p>I have had it with you guys harassing me via sms and telephone. </p> <p> </p> <p>I receive text messages and phone calls with regards to an African Bank account: ********** 1 for a Mrs Loreal Johnson(if I remember correctly). I was even contacted by an attorney, asking for this person with regards to her African Bank account which was handed over to them.</p> <p> </p> <p>PLEASE, THIS IS NOT ME. REFER TO THE CREDIT BUREAU AND REQUEST FOR ALTERNATIVE CONTACT DETAILS OF THIS PERSON TO GET IN TOUCH WITH HER, AND STOP DAMN CALLING ME!!!!!</p> <p> </p> <p>I AM NOT LOREAL JOHNSON AND I DO NOT KNOW ANYONE BY THIS NAME.</p> <p> </p> <p>I called and advised that of this and requested that they remove my cell phone number from the system as this is annoying me. The lady I spoke to advised that she will delete the number, yet today, I receive another ****** sms advising me to settle my account with African Bank. </p> <p> </p> <p>I do not, and never had any credit of any kind with African Bank, so please remove my damn number and STOP calling me because this is harassment and I will then be forced to go to Ombudsman, if this is not resolved.</p> <p> </p> <p>Calling me all hours of the day, getting me in trouble at work and I am officially FED UP!!!</p> <p> </p> <p>One of the reference numbers I received in one of the many texts were ********** 454966.</p> <p> </p> <p>Please do look into this and FIX THIS!</p> <p> </p> <p>#ANNOYED</p> <p>#FEDUP</p> <p>#IRATE</p>

0
Replies (1)
African Bank
African Bank's reply24 Aug 2016, 08:43
Official

Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***