Harassment

I'm very unhappy with the service I'm getting from African Bank. I regret becoming a client.<br> As an FSP African bank is supposed to be TCF (treating customers fairly) compliant but I feel I'm not being treated fair as a customer. <br> I get Harassed from Call Centre agents on a daily basis and find myself having to repeat the same conversation with each consultant every time almost like no consultant records notes on the system of the conversations.<br> If that's not enough, they started Harassing me on my work telephone number because I cannot answer my cell phone during business hours. Which in return creates problems at work.<br> <br> It's extremely frustrating. I regret becoming a client.<br>