Greedy Company

<p>Dear African Bank. I had two accounts with you. One was settled on the 14th July 2016 with R28,628.09 and the second account was settled on 14 November 2016 for R151,238.21. In total you received R179,866.30 from me in 2016 alone. The settlement letter pertaining to the second amount, which letter I received from you, and which letter suggests that I want to CLOSE the account, expired on the 3rd November 2016. Payment was made 11 days later on the 14th November 2016. When requesting a closure letter I was promptly informed that I had to phone to request the account closure and that there is an outstanding balance of approximately R2300.00 and that I will have to pay that before the account can be closed. Is receiving R179,866.30 from ONE client in the same year not enough?</p>