MH
Mrs H

1 reviews | Active since Sept 2023

27 Mar 2024, 06:40

Good /Bad service

I was in your Stanger branch Friday and got assisted by Khululiwe Mhlongo, a very poised and polite lady. Problem starts with a male consultant, he was very rude to Khululiwe every minute he kept on demanding her attention apparently he's new but now my time got wasted there because of him. Why the bank don't have someone to train new employees on site. The boy is not teachable shame he kept on shouting "am new I'm allowed to make mistakes " as if that's a good thing to say in front of clients. I wouldn't want to be served by someone with that kind of attitude, the bank seems to be employing just anyone 🚮. Big up to Khululiwe for keeping her cool in the situation and juggling 2 jobs at once, as for the boy uyaphapha no professionalism whatsoever 🚮🚮🚮

0
Replies (2)
MH
Mrs H's update27 Mar 2024, 23:11
Reviewer Update
Reading about my concern is not enough? I will be waiting for your call tomorrow African Bank
African Bank
African Bank's reply28 Mar 2024, 12:42
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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