Getting Harrased by the most rude unprofessional HTN Attorneys Call Centre Agent

<p>Good Day,</p> <p>I am getting harassed on a daily basis by this call centre agent regarding my African bank account.I have made prior arrangements with African Bank and even went into the branch seeing that I could not get assistance from the call centre itself.I have again contacted African Bank via the legal department and have made the necessary payment arrangement to pay my outstanding accounts.The consultant took everything down on your system and I even received sms stating my payment arrangement from the 1st of the month.</p> <p> </p> <p>This lady at HTN Attorneys keep on harassing me shouting and raising her voice after numerous times that I have told her I made arrangements with African Bank and I don’t owe HTN any monies but African Bank.They even went as far as calling my old workplace insisting to speak to me with my ex colleages.These people go to the extreme and their business ethics is appauling.</p> <p> <br />About two weeks ago i received a call from African Bank legal department and was on the line for almost 40 minutes with the consultant making the necessary arrangements to pay my accounts each month.This arrangement i kept and paid it directly into the loan accounts on the mobi site for African Bank Clients.Then i received a sms on the 31st of July 2017 thanking me for my payment from HTN Attorneys.Whiskey Tango Foxtrot.....I paid African Bank not you.Today again i received a sms stating that i have failed to pay my African Bank account.Now i get harrassed even though i paid and receiving sms stating i have not kept to my arrangement and no payment has been received by them. For Pete sake i am paying African Bank directly and not HTN.African Banks legal department informed me that i should continue paying directly to them and always try and pay more in order for them to see that i am trying to settle my accounts.</p> <p> <br />I cannot stress enough how rude and abrupt this woman is when calling me daily.It is ********* business behaviour and this adamant woman just don’t stop with her foul unprofessional way of speaking to me.I am not going to tolerate such behaviour and would request that you as African Bank stop them from harassing me as a matter of urgency. I have never ever dealt with such inhumane behaviour and I will honour my payment arrangement with African Bank as as promised.</p> <p> <br /> I await your response on this matter.</p> <p> </p>