LH
Lizal H
1 reviews | Active since Jun 2014
11 Sept 2023, 11:11
gave my numbers witout my permission where is the POPPI act.
this company gave my contact numbers to MBD without my consent who has been harassing me since with messages. and unlimited calls yet my account is not in arrears. Where is TCF and the POPPI act here Belinda team leader said she will liase with her complaints department I have heard nothing since?
emotionally they have caused me so much of stress and so much inconvenience calling me while im working. not sure how they will compensate me as a loyal client for all this stress ***
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Replies (4)LH
Lizal H's updateReviewer Update
11 Sept 2023, 11:57still no help they called me now cant verify cause i have 2 sim cards in my phone they now want me to go to the branch use my time my petrol for their mistake I cannot im now escalating to the ombudsman.
LH
Lizal H's update11 Sept 2023, 11:57
Reviewer Update
still no help they called me now cant verify cause i have 2 sim cards in my phone they now want me to go to the branch use my time my petrol for their mistake I cannot im now escalating to the ombudsman.
LH
Lizal H's updateReviewer Update
11 Sept 2023, 11:58VARIFY its a shame cause you gave my personal details without my permission how did you do that now you act like im at fault
LH
Lizal H's update11 Sept 2023, 11:58
Reviewer Update
VARIFY its a shame cause you gave my personal details without my permission how did you do that now you act like im at fault
LH
Lizal H's updateReviewer Update
11 Sept 2023, 14:32where was this law when you gave my numbers out without my consent investigate and get back to me you have my details and if i still have no resolution i will go another step further this now at the banking ombudsman?
LH
Lizal H's update11 Sept 2023, 14:32
Reviewer Update
where was this law when you gave my numbers out without my consent investigate and get back to me you have my details and if i still have no resolution i will go another step further this now at the banking ombudsman?
African Bank's replyOfficial
11 Sept 2023, 17:42Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply11 Sept 2023, 17:42
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***