NM
Noluthando M
1 reviews | Active since Sept 2025
02 Sept 2025, 12:08
Funds missing from savings account
Hi I have a savings account, there an amount of R18347.98 BRanch consultants also battled with the useless call centre consultants. Everyone claims that they can not pull a statement over the three month, whereas I have been calling for the last 5 months without any resolution.
Helpful (0)
Replies (11)0
Replies (11)
African Bank's replyOfficial
02 Sept 2025, 12:30Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply02 Sept 2025, 12:30
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
NM
Noluthando M's updateReviewer Update
02 Sept 2025, 13:10I tried to answer and everytime the person on the other end drops. Provide a contact number and name, I am tired of speaking to call centre consultants who are unhelpful. Or send me an email with the contact number.
NM
Noluthando M's update02 Sept 2025, 13:10
Reviewer Update
I tried to answer and everytime the person on the other end drops. Provide a contact number and name, I am tired of speaking to call centre consultants who are unhelpful. Or send me an email with the contact number.
African Bank's replyOfficial
02 Sept 2025, 13:20I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply02 Sept 2025, 13:20
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
NM
Noluthando M's updateReviewer Update
03 Sept 2025, 11:03Someone contacted me very late yesterday after office hours but I was at the gym, as a result I missed the call. Please get someone to contact me, this is an urgent matter.
NM
Noluthando M's update03 Sept 2025, 11:03
Reviewer Update
Someone contacted me very late yesterday after office hours but I was at the gym, as a result I missed the call. Please get someone to contact me, this is an urgent matter.
NM
Noluthando M's updateReviewer Update
03 Sept 2025, 16:09I still have not been contacted, if it is difficult to call me why don't you provide with with a contact number and name because I am tired of talking to call centre agents that are not equipped to deal with complex matters like this and have no access to certain profiles.
NM
Noluthando M's update03 Sept 2025, 16:09
Reviewer Update
I still have not been contacted, if it is difficult to call me why don't you provide with with a contact number and name because I am tired of talking to call centre agents that are not equipped to deal with complex matters like this and have no access to certain profiles.
African Bank's replyOfficial
03 Sept 2025, 17:36I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply03 Sept 2025, 17:36
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
NM
Noluthando M's updateReviewer Update
04 Sept 2025, 15:00I've been on the phone for the last 15 minutes, holding to talk to Mfundo and was later advised that he is not available after wasting my airtime.
NM
Noluthando M's update04 Sept 2025, 15:00
Reviewer Update
I've been on the phone for the last 15 minutes, holding to talk to Mfundo and was later advised that he is not available after wasting my airtime.
African Bank's replyOfficial
04 Sept 2025, 15:25I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply04 Sept 2025, 15:25
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
NM
Noluthando M's updateReviewer Update
05 Sept 2025, 09:56Thank you Hazel contacted me and promised to provide feedback within 72hours.
NM
Noluthando M's update05 Sept 2025, 09:56
Reviewer Update
Thank you Hazel contacted me and promised to provide feedback within 72hours.
African Bank's replyOfficial
05 Sept 2025, 10:34Thank you for providing us with feedback that you were contacted.
African Bank's reply05 Sept 2025, 10:34
Official
Thank you for providing us with feedback that you were contacted.
African Bank's replyOfficial
05 Sept 2025, 10:34Thank you for providing us with feedback that you were contacted.
African Bank's reply05 Sept 2025, 10:34
Official
Thank you for providing us with feedback that you were contacted.