EP
Eric P

1 reviews | Active since Sept 2022

12 Mar 2024, 09:24

Frustrating unsolicited messaging

Despite my previous negative rating of African bank the last time, I still receive disturbing and frustrating smses about a bank account that I have never opened before, like the one below:

“African Bank: Deposit cash in your MyWORLD bank account at any participating Pay@ retailer: PEP, Shoprite, Checkers, Ackermans, Jumbo, etc. Use your Pay@ reference 11654, followed by your 11 digit account number ***. Visit www.africanbank.co.za for more retailers and details.Auth. FSP. Reg NCRCP7638”

I have no account with African Bank; the bank doesn’t offer any option to “opt out” of receiving messages from it (not that I ever said I wanted to receive any messages from the bank in the first place).

This is becoming a joke now.

0
Replies (1)
African Bank
African Bank's reply12 Mar 2024, 12:00
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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