FRUSTRATED WITH SAVINGS AND INVESTMENTS

I've been trying to update banking details for savings and investments!!!

Geewiz is it a painful experience. How is it possible I've given my details over the phone more than once as well as sent confirmation of my bank account...

Spoke to a consultant names Evans if I'm not mistaken who was very helpful and told me I can send the top part of my bank statement, as I don't see why you need to see my bank balance etc in order to update my bank details. Then I get an email... Please send bank statement! SINCE LAST WEDNESDAY I'VE been calling, requesting call backs for geewiz it's so damn hard to update details!!??????

Also I've called numerous times to advise consultants to reset my login details, surprisingly I still can't log into my profile!!!

Thanks for the migraine.