1 reviews | Active since Nov 2016
Frustrated with African Bank
<p> I have two accounts with African Bank since 2010 and due to my circumstances changing I was unable to make payments on my accounts. I have since been contacted by DMC Debt Collection regarding payment of these accounts. I made my first arranged payment on the 27.10.2016 and have now been contacted by Mr Du Plessis who is calling on a private mobile number saying that he is acting on behalf of African Bank. He wants me to sign another contract stating that I am in going to make payments and if I don't sign the contract he has threatened to garnish my salary. As I have made arrangements to make payments on this account it is ********* for African Bank to contact me in such a manner. Further to this, Mr Du Plessis who claims to be acting on behalf of African Bank did not explain why he was given my details to contact me as I already made arrangements with DMC. He was also very rude and didn't explain why I needed to sign another contract. Is it so difficult to finally make payment and then be harrassed by different individuals for an account when all I am aiming to do is try an resolve my debt. </p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
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Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
