FRUSTRATED

I went to the Pinetown branch of African Bank on Monday the 16th February 2015 for a Settlement Letter, which I received. <br> I then went to my bank, Capitec Bank to get a loan to consolidate all my loans (which is why I needed the Settlement Letter). They explained to me that because my name was spelled incorrectly on the Settlement Letter from African Bank they could not process my request until my name was corrected.<br> <br> I went back to African Bank on Wednesday to get my Settlement Letter corrected and they said they could not do it that day as a copy of my ID had to be sent to Head Office for verification and it will be completed within 24 hours. All I need is the \E"at the end of my surname added that was left off by the person doing my application when I went to African Bank in the first place (with my ID right in front of him). It has now been a week"