Froze my money

<p>African Bank I paid money into my credit card of which I am allowed to do that then at some point I wanted to withdraw money then the card declined I went to the branch they told me about fica I didn't believe have a problem gave them my ID and proof of residence 48 hours later I followed up then they looking for proof of payment I threw the slips away becouse I was assured that it appears on the system kindly please payback my money and I want to cancel that credit card once I get my money ur service it's pathetic</p>