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sbusiso Z

1 reviews | Active since Jul 2011

18 Mar 2019, 11:06

from bad to worse

last week I spoke with one of the consultants, we agreed to leave my instalment and the additional 808 for this months. Friday after afternoon, received sms saying I will be debited with 5900 which is ways over from my instalments and additional cost with come to around 4000. I think I need to take it up with my attorney, I am real tired of this nonsense.

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Replies (3)
African Bank
African Bank's reply18 Mar 2019, 15:57
Official
 
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this. 

We hope to talk to you soon. 

Your African Bank Support Specialist team 
African Bank
African Bank's reply18 Mar 2019, 15:57
Official
 
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly. 

Talk to you soon. 

Your African Bank Support Specialist team 
*** 
African Bank
African Bank's reply23 Mar 2019, 08:19
Official
 
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support Specialist team 
***