********** loan

Item: African Bank
Rating: 1
Author: Rendani M

Their ***** department is the worst. I've been a victim of Identity theft and someone app**** and was granted a loan on my behalf in May, reported to their department and they told me to wait for 40 days investigation. Now it's November and followed up with the department and they have told me to wait 4-6 weeks for investigation. My credit record is in deep **** because of this loan.

Helpful (0)

Replies (3)

African Bank's replyOfficial

07 Nov 2019, 09:02

Good day

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

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African Bank's reply07 Nov 2019, 09:02

Official

Good day

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

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African Bank's replyOfficial

07 Nov 2019, 15:20

Good day

Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you.

Kindly note new case(GFS12681) was opened.

Your African Bank Support team

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African Bank's reply07 Nov 2019, 15:20

Official

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Rendani M's updateReviewer Update

12 Nov 2019, 14:53

Another new case number again? I'm sick and tired of getting case numbers while my credit record has been messed up.

I've been sending the same documents to the ***** department over and over again.

Your service is the worst ever. What a nightmare African bank has been.

Rendani M's update12 Nov 2019, 14:53

Reviewer Update