********** activities

I have been harassed by African Bank regarding a missed payment. My contractual agreement confirms I get paid on the 1ast day of every month. African Bank then changed my date to the 25th without my consent or acknowledgement then proceeded to call me about the payment that was missed. I have since spoken to 3 agents informing them the changes to my account was done **********ly and is against the Poppi act to protect my personal information. They person I spoke to Sylvester Foster told me this was a technical issue which I informed him is clearly a lie and a cover up for the act of *****. If the was a technical issue within African Bank that puts my details at risk they were meant to inform me which didn't happen. He then told me he would need to send my complaint in writing to me so that I could take it further to report it to the ombudsmans. I have still not received anything.