HP
Hisham P

1 reviews | Active since May 2013

07 Jul 2022, 15:39

***** Transcactions on my account even though card is on hold

I had 2 x 80 USD dollars coming off my account on Sunday evening 3rd July 10 mins apart which i contacted the bank and put my account on hold and updated my limits to 0.50 cents . On Wednedsay evening @11h59 pm another 2 transactions came off my account for the same Amount even after my card is on hold and my limit was changed . I have been given a reference and told 72 hours for feedback and now when i call in the agent tells me 30 days . PLS HELP as there is 5k missing from my credit card balance

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Replies (2)
HP
Hisham P's update07 Jul 2022, 16:00
Reviewer Update
Hi

Sorry i missed your call but i have tried calling the***number provided but it just plays the welcome message and goes into silence . Can yo pls call me again
HP
Hisham P's update07 Jul 2022, 16:09
Reviewer Update
Hi Can you pls check the references provided that i made to the Call Centren and give feedback