CN
Crystal N

1 reviews | Active since Dec 2017

18 Dec 2017, 09:06

***** from african

I had unauthorised debit orders leave my account on the 16/12 due to african bank assuming i will get paid in the middlenof december . I did not authorised it nor doni get paid in the middle of the month ..its a breach of contract and ********** to take money out of my account thats not authorised my contract stipulates the 30th of every month . I called into the call centre on saturday 2 of the agents dropped the phone on me because it was home time and i spoke to a manager thay **** to me.as i still havent received my money, this left me with no money and i wasnt able to complete important things i needed to do . Today im stuck at home with no money to travel to work. Im really ****ed off as.christmas has no beem ruined for me because african bank stole my money

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Replies (1)
African Bank
African Bank's reply19 Dec 2017, 14:36
Official

Dear Ms Noble

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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