ZM
Zuzette M
1 reviews | Active since Nov 2009
30 Aug 2022, 19:33
*****
App**** for a loan on 22nd Aug 2022. Every day till now, we have phones 5 times daily as well as calling the call centre. All we are told this application is in the final process for the past WEEK!!! On a daily basis I get notification from my Local bank, that African Bank tried to run a debit order, for the new loan since 23 August 2022. How can they request payment for a new loan, if we still awaiting "final process" and load to be approved. Surely this is *****. 6 times the debit order had been declined, imagine our bank costs. Surely a ***** case need to be open, for this is totally unaccepted.
Very disappointed
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Replies (1)ZM
Zuzette M's updateReviewer Update
31 Aug 2022, 16:31Never have I ever battle so much with an institution. Loan after shouting and swearing approved. Get to ATM to draw money......bank card not working.
Useless beyond describing. Only helpful person was Malusi from Randfontein branch. He deserves an increase AND promotion. The branch manageress......let me not go there!
Useless beyond describing. Only helpful person was Malusi from Randfontein branch. He deserves an increase AND promotion. The branch manageress......let me not go there!
ZM
Zuzette M's update31 Aug 2022, 16:31
Reviewer Update
Never have I ever battle so much with an institution. Loan after shouting and swearing approved. Get to ATM to draw money......bank card not working.
Useless beyond describing. Only helpful person was Malusi from Randfontein branch. He deserves an increase AND promotion. The branch manageress......let me not go there!
Useless beyond describing. Only helpful person was Malusi from Randfontein branch. He deserves an increase AND promotion. The branch manageress......let me not go there!