PS
Pule S

1 reviews | Active since Oct 2018

29 Oct 2018, 21:37

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I received money for a consolidation loan last week. This morning i received an sms stating that a consultant will contact me today and for queries i must call ********** 456. I later received call from a gentleman claiming that he is from African Bank and he already had information that i got a consolidation loan and he need to do a debit order authorisation. Knowing that i took a loan last week i was not suspecting anything untoward. i gave the person my card details. when got home i realised that my cell has not been working the whole day and it does not have a network. I was the worried and when i access my bank account i noticed that there was a purchase of R19696.00 at Makro and R3000.00 at Foschini. I contact my bank ABSA and they say it is too late to stop the payments. I need this matter to be investigated because the person who contacted me already knew i had a loan fro African Bank. Pule Songo ********** 056.

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Replies (2)
African Bank
African Bank's reply30 Oct 2018, 10:27
Official

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

***

Best regards,

African Bank
African Bank's reply30 Oct 2018, 12:27
Official

Hi Pule ,

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

***

Best regards,