lK
lindiwe K

1 reviews | Active since Apr 2015

06 Apr 2015, 18:03

*****

I took out a credit card With african bank and on the 20th of march i went to withdraw R2000 but i receive. R1000 of R50 notes, i then went inside the bank for help. A consultant came outside to assist me she told me to withdraw R1000 i did so but i received R500.we called the call center i was advised to fax through. My affidavit, copy of my ID and 6 signatures i did so as per their advise. I still have not received help ffrom them and i am truly disapointed at the kind of service i was given i was left broke. And had to borrow money from people to cover my day to day needs.. Please i need your help urgently.

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Replies (1)
African Bank
African Bank's reply07 Apr 2015, 09:56
Official
Hello khabs,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on
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Kind Regards

Contact Centre Support Team
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