foul language on a sales call

a sales agent by the name of Sipho called to sell a product, i think, because he introduced himself then used foul language then put the phone down. I googled the number, called the sales department and asked for Sipho and I was told that he was on a 15 minute break. I left a message then he phoned back, very ****y. I asked for his manager then a gentleman by the name of Lesatja Mokoka took the call. he listened to the call then phoned me back very embarrassed for the manner in which consultant spoke to me. he later told me that the consultant resigned but that is none of my concern- I still wanted a meeting.<br> <br> I requested for a meeting with management and a copy of the call. up to today I have only received a letter of apology from DAVID HOOD. this has been going on for 7 months.