Flawed security measures

So alarming how I keep getting push notifications of password forgotten every week. I've called your call center and was told that I must just make sure I never select the accept option. I asked the agent what's going to happen when my son has my phone and he accidentally accepts the request. African Bank is known for clients being de*****ed of their money and no one can explain why and how. If I'm choosing to be proactive and report this issue and not get the help I need then what measures are being put in place to safeguard clients' money and information. I don't want to one day find out a loan was taken out in my name because of a security flaw you guys have. Please cancel my banking app and mobile banking, this the reason why I'm afraid of switching my salary to you because I'm afraid of the safety you guys provide.