vM
velaphi M

1 reviews | Active since Feb 2017

03 Feb 2017, 08:24

feedback

<p>can i please get a feedback regarding my application since i have submitted all necessary documentation in the branch when i couldnt upload online, this feedback can be sent to me via email or sms atleast like other financial institutions. Yesterday after my complaint that i posted on here i was given a number to call but that number i waited more than 5 minutes and no consultant wasnt available to assist unfortunately i was using my cellphone and the charges during peak time can be ridiculous.</p>

0
Replies (2)
African Bank
African Bank's reply03 Feb 2017, 10:11
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***

African Bank
African Bank's reply03 Feb 2017, 10:35
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***