TM
Tanya M

1 reviews | Active since Jul 2012

30 Jan 2016, 16:12

Feedback

Can somebody from collections department help me. Cause it seems when u in debt and trying to help to make payment arrangements. When u get that call from your company I feel like a ********. Iam trying to get out of debt by getting help. If your consultants do not know how to speak to customers then I dont know.Its frustrating already but u guys dont care about customers. I have withdrawn from debt review want to make payment arrangements to pay a specific amount every month till my debt cleared thats all. Can i get assistance please or what must I do.

0
Replies (2)
African Bank
African Bank's reply01 Feb 2016, 08:52
Official
Hello Glenzitos,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***
African Bank
African Bank's reply01 Feb 2016, 08:52
Official
Hello Glenzitos,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***