lK
lydia K

1 reviews | Active since Sept 2021

26 Feb 2025, 09:50

FED UP!!!!!!!

i am so unhappy with african bank - i have paid off and closed my account with african bank 2024 November and still they debit my account every month - very time i phone for a refund i tell to to please close the account AGAIN! but still debited this month. i am fed up with this poor service of african bank - would never recoomend them to anyone!!!!!!!!!

0
Replies (5)
African Bank
African Bank's reply26 Feb 2025, 10:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
lK
lydia K's update26 Feb 2025, 13:08
Reviewer Update
i have not received any calls from you. call me on my cellphone number provided.
please refund my debited amount asap.
African Bank
African Bank's reply26 Feb 2025, 14:47
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
lK
lydia K's update26 Feb 2025, 14:53
Reviewer Update
i will phone you tomorrow for my refund.

African Bank
African Bank's reply26 Feb 2025, 14:59
Official
Thank you for your response.

Your African Bank Support Specialist team