MM
Monica M

1 reviews | Active since May 2014

14 Sept 2026, 13:57

****

I have called and whatsapp asking for the contract to be mailed as this company is ripping me off.

0
Replies (11)
African Bank
African Bank's reply14 Sept 2026, 14:26
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank
African Bank's reply14 Sept 2026, 14:27
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank
African Bank's reply14 Sept 2026, 14:28
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team
MM
Monica M's update14 Sept 2026, 14:29
Reviewer Update
nobody called me
African Bank
African Bank's reply14 Sept 2026, 14:39
Official
We contacted you on the number provided. During our conversation, you advised that you were driving and were unable to take the call at that time. You indicated that you would let us know when you became available to continue the discussion.

We hope to talk to you soon.
Your African Bank Support Specialist team
MM
Monica M's update14 Sept 2026, 14:42
Reviewer Update
you never called me, pls call my number
MM
Monica M's update14 Sept 2026, 14:49
Reviewer Update
CALL ME URGENTLY, otherwise i will escalate this to ombusman
African Bank
African Bank's reply14 Sept 2026, 15:18
Official
We've responded to your earlier query. Kindly confirm you've received it.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply14 Sept 2026, 15:18
Official
We've responded to your earlier query. Kindly confirm you've received it.

We hope to talk to you soon.

Your African Bank Support Specialist team
MM
Monica M's update14 Sept 2026, 15:20
Reviewer Update
I called u and whatsapp you and didnt get assist, you need to call me or reply on my email with my contract!!
African Bank
African Bank's reply14 Sept 2026, 15:57
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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