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Adri G

1 reviews | Active since Mar 2024

08 Aug 2023, 12:56

Faulty statement

How is it possible that nearly a year after I receive my Loan Paid up letter. I receive a statement with an outstanding amount on the loan that was paid up.

0
Replies (3)
African Bank
African Bank's reply08 Aug 2023, 14:33
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

Best regards,

AG
Adri G's update08 Aug 2023, 14:37
Reviewer Update
How is it possible that in today's modern world with technology, African bank expect me to travel 200km to get to a branch to fix a mistake they made on my account ? :-(
African Bank
African Bank's reply08 Aug 2023, 14:44
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

Best regards,