1 reviews | Active since Dec 2010
false reflection on statements causes additional charges
<p>I received my statement date 03 May 2017 with available funds, when I tried to use my card it was declined. When I called the call centre Madjadji explains this is due to charges, but these charges have been taken out according to the statement. Why is african bank senting incorrect statements, also I am now incurring charged for using my card which I was aware there was no funds available. Madjadji say no funds available there are charges for using the card. This is unfair on customers who are paying on time and received service like this.</p>
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Please call me back I am unable to make another call to your number.
Please call me back I am unable to make another call to your number.
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
please call after 16h00
please call after 16h00
Good Day, to date I am have not received any statements, I am paying by debit order with no funds that are available to be used.what is going on.
Good Day, to date I am have not received any statements, I am paying by debit order with no funds that are available to be used.what is going on.
to date I have not received any statements, I also do not received any credit to my balance although I am paying by debit order. What is going on with this type of banking
to date I have not received any statements, I also do not received any credit to my balance although I am paying by debit order. What is going on with this type of banking