1 reviews | Active since Feb 2016
False promises
I have settled my account in full Groenewald Lubbe Attorneys and made African bank aware of this. I was told that the funds would be paid over to African Bank on the 8th of Feb and my credit record would be cleared thereafter. I received a call today from African Bank demanding monies. I am very upset. This account has been settled in full. Why is there no communication with yourselves and the attorneys you are using. I want my ITC record updated and cleared within 24 hours. I did not pay this amount over so that I could continously be harassed. If the attorneys you are using are ***********, then find someone else. I tried to pay it over directly to yourselves, but was told I had to deal with them directly. I'm not waiting any longer. I have kept to my side of the deal, now please keep to yours. This money was supposed to be paid over to yourselves on the 8th of Feb. Why can you find no record of payment. And no one seems to be bothered to help. <br> Please get back to me asap
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
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Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
